Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide updates, and for marketing and promotional purposes
• Send you emails
• Find and prevent fraud

Log Files

Pen Publishing Services follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Opt-Out

Subject to contractual, academic, legal, or technological constraints and appropriate notice, you may opt out of our collection, use, and sharing of your Personal Information at any time. Opting out may limit our ability to provide certain products or services. However, certain necessary uses and disclosures, such as compliance with legal obligations, preserving business or transaction records, and mandated disclosures to government organizations, may still occur.

You also have the option to opt out of receiving marketing messages or transactional notifications from us at any time by replying STOP to the SMS or following the opt-out instructions included in the communication. Once we process your opt-out request, you will no longer receive marketing messages from us.

Please note:

• Opting out will only affect our messaging and services; you must directly contact any third-party service providers to request the removal of your information from their systems.
• For assistance, reply HELP to our SMS or contact us via email at info@penpublishingservices.com or visit our contact page.

Opt-In and Messaging Disclosure

• Message Frequency: Message frequency may vary based on your interaction with our services.
• Fees Disclosure: Standard messaging and data rates may apply, depending on your mobile carrier and service plan.
• Privacy and Data Use: We collect and use information to improve your experience and provide our services. For more details, please see our full privacy policy at our privacy policy page.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Pen Publishing Services.

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Pen Publishing Services, which are sent directly to users’ browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Pen Publishing Services has no access to or control over these cookies that are used by third-party advertisers.

Third-Party Privacy Policies

Pen Publishing Services’ Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data.
• The right to restrict processing – You have the right to request that we restrict the processing of your personal data.
• The right to object to processing – You have the right to object to our processing of your personal data.
• The right to data portability – You have the right to request that we transfer the data to another organization.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Pen Publishing Services does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.